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Women Leading Travel

Articles tagged “customer experience”

3 Travel Trends to Capitalize on in 2024 and Beyond
Research

The Role of Tech in Transforming Customer and Employee Experiences

Joe Keenan | 2 years ago
Member Spotlight

20 Questions With Colleen Phelan, Vice President, Brand Strategy and Customer Experience, Delta Vacations

Sally Holtgrieve | 3 years ago
Technology and the Modern Travel Experience
Business Strategy

Technology and the Modern Travel Experience

Sally Holtgrieve | 3 years ago
Marriott International Leader on Customers’ Top Technology Expectations, Trends to Watch
Member Spotlight

Marriott International Leader on Customers’ Top Technology Expectations, Trends to Watch

Sally Holtgrieve | 3 years ago
How Discover Puerto Rico is Embracing Customer Experience Trends
Business Strategy

How Discover Puerto Rico is Embracing Customer Experience Trends

Sally Holtgrieve | 3 years ago
Happy Holidays From Women Leading Travel & Hospitality!
Research

Happy Holidays From Women Leading Travel & Hospitality!

Marie Albiges | 3 years ago
How to Improve Your Online Booking Flow
Business Strategy

How to Improve Your Online Booking Flow

Holly Aresty | 3 years ago
As Travel Picks Up, Airlines Should Look to Retail for Inspiration on Creating Great Customer Experiences and Building Loyalty
Business Strategy

As Travel Picks Up, Airlines Should Look to Retail for Inspiration on Creating Great Customer Experiences and Building Loyalty

Katie Zeitlin | 4 years ago
Roles of Travel and Hospitality Professionals Shift From Transactional Services to More Human-Centric Approach
Business Strategy

Roles of Travel and Hospitality Professionals Shift From Transactional Services to More Human-Centric Approach

Sahara Rose De Vore | 4 years ago
Event Coverage

Rebooting Customer Experience to Bring Back the Magic of Travel

Marie Albiges | 4 years ago
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