2024 Women Leading Travel & Hospitality Summit: 4 Industry Leaders Talk Tech, Process Improvements
Skift Take
A panel of female travel and hospitality business leaders took the stage at the 2024 Women Leading Travel & Hospitality Summit.
A panel of female travel and hospitality business leaders took the stage at the 2024 Women Leading Travel & Hospitality Summit, held June 10-12 in Charlotte. Speakers included Leah Chandler, chief marketing officer, Discover Puerto Rico; Frid Edmond, senior vice president of customer engagement centers, Marriott International; Claudia Infante, chief data officer, Margaritaville; Cheryl Reynolds, vice president, distribution partnerships, trust and safety, Hertz; and moderator Aubrey Jackson, corporate communications manager, United Airlines.
The panel explored innovative approaches to adapt and excel in an environment characterized by constant change. From harnessing cutting-edge technologies like AI and data analytics to streamline operations and enhance customer experiences, to implementing agile business models that prioritize flexibility and resilience, their discussion offered a multi-sector view of the strategies and leadership approaches driving success.