2025 Women Leading Travel & Hospitality Summit: Dee Ann Turner
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Dee Ann Turner, former vice president at Chick-fil-A, took the stage at the 2025 Women Leading Travel & Hospitality Summit.
Dee Ann Turner, former vice president at Chick-fil-A and founder and CEO of Dee Ann Turner & Associates, LLC, took the stage at the 2025 Women Leading Travel & Hospitality Summit, held June 9-11 in Atlanta.
Great organizations know that showing empathy and care provides the highest level of customer service, even legendary customer service. Based on her 33 years of leading talent at Chick-fil-A, Dee Ann shared the secret sauce of creating a culture of care that wins the hearts of both team members and customers. When you win the heart, they keep coming back again and again. Learn from Dee Ann how Chick-fil-A became the No. 1 customer service brand in America.
Women Leading Travel & Hospitality members can view all sessions from the 2025 Women Leading Travel & Hospitality Summit here as recordings are released. Not a member? Apply today.